No two moves are the same and the cost of a house move depends on factors such as the size of your home, access at each property, how prepared everything is, and how far you are moving. We only charge based on the time required for your move, which ensures you only pay for the work completed. Using our own in house-built service application, we record real time on the job and only charge in 15-minute intervals with no hidden fees!  Providing accurate information about your move helps ensure an accurate quote and avoids surprises. Please don’t hesitate to call our friendly office to discuss any specifics before submitting an online booking form.

We recommend booking your move as early as possible — particularly during busy periods such as the end of the month and throughout summer — to secure your preferred date and time.

That said, if your move is coming up soon, don’t worry. Get in touch and we’ll always do our best to fit you in. We’re very used to last-minute moves and will always do our best to accommodate you where we can.

Yes, we recommend having everything as ready as possible for your scheduled move day unless discussed prior with us. Having everything ready reduces time on the clock and will ensure your cost estimate is as accurate as possible.

We can provide full or partial packing services, (no one likes packing the kitchen!), so please let us know if that’s something you would prefer us to look after so we can include it in your cost estimate and service proposal.

All furniture and fragile items are carefully wrapped, strapped, covered and protected with heavy-duty moving blankets during transport. Taking extra precautions is simply part of our service for our professional team. We use specialist equipment at no extra cost to ensure your goods are relocated safely.

Being prepared helps make your move faster, more efficient and cost effective. This includes:

• Letting us know about tricky access complications in advance. Nothing we’re not used to, but it helps us give you the most accurate timing as possible – and helps us stick to the schedule for the rest of the day.
• Clearly label your boxes. Our team will always ask for a quick tour before unloading, which helps ensure an efficient process and allows us to place everything directly into its intended room or space. We prefer to reduce double handing where we can for you.
• Have things dismantled and ready for transportation.
• Advising us of any dismantling or reassembling needed in advance – we’re happy to help, we just like to plan ahead for timing
• Fridge/freezer – make sure contents are cleared in advance and all your favourite snacks are easily accessible! TIP: Please point out what boxes have perishables in them so we can unload them first
• Washer dryer – please ensure these are un-plumbed and ready to go. We can assist if needed, just let us know in advance. TIP: Please remove the hot and cold hoses and pop them in the washer instead of leaving them connected. This makes it easier to cover and wrap
• Keep art organised and together where possible. This will be wrapped as part of our service, but having it together keeps things efficient for you
• Packing smaller items into boxes where applicable. We want to minimise as many loose items as possible as this results in more trips for the team
• Bags are very helpful for stacking and help to fill gaps, keeping the load tight. Only use bags for softer items rather than putting books or fragile items in them.
• Disconnect and packing appliances like coffee machines in their original boxes if you have them
• Ensuring clear access to your property – particularly tying back or trimming any low hanging trees on paths we may be using! No one likes a branch in your face when you’re carrying furniture!

Providing accurate information helps ensure the right team and truck are assigned to your move. Our friendly team are here to help so don’t worry if things have been missed or time has got away from you, we will always work it out.

Absolutely. We have a specialised team and equipment to deal with these – you’d be surprised at the access at the properties we have moved a piano into!  We spend a lot of time on training to ensure the safety of your belongings and our team.

Moves will continue in light rain, and we take extra steps to protect your belongings. Safety is always the priority, and if conditions become unsafe, we will discuss options with you. Our professional movers use protective materials and weather-appropriate procedures when required. However, if we have to reschedule due to heavy weather warnings, then we will always work with you on the best possible outcome. This is Wellington after all! Safety of our team and your belongings are the priority.

Absolutely. Difficult access is very common in Wellington, including steep driveways, stairs, and narrow streets. We have seen it all and there’s never been a job we have turned away. Our team has extensive experience with these types of properties and plan moves accordingly. We are often referred to as ‘mountain goats’ as it’s what we do best!

Definitely. We can provide a complete moving service including:

• Pre-move preparation
• Packing
• Transport
• Unloading

Or we can simply help with the parts of the move you need.